aambish Jwelles does not offer refunds or returns. Exchanges may be requested under the conditions in the Exchange Policy.
How long do I have to request an exchange?
Raise an exchange request within 5 days of receiving your order.
What should I do if I receive a damaged or wrong item?
The Exchange Policy requires an opening video recorded at the time of delivery for damaged-item or wrong-item claims. Requests without the video cannot be processed.
Who pays the delivery charges for an exchange?
The customer pays the delivery charges for shipping the original item back and for sending the replacement item.
Can I exchange an order after collecting AambishMoney cashback?
No. An order becomes permanently ineligible for exchange or return after its AambishMoney cashback is collected.
How can I contact aambish Jwelles?
Email aambishluxury@gmail.com or contact the brand on Instagram at @aambish.co.